Updated: January 2026

1. Delivery Coverage

Oak Organics delivers across Pakistan to major cities and towns. We aim to serve customers in all accessible locations. During checkout, you'll be able to check if your address is within our delivery area.

2. Delivery Timeline

Standard delivery time is 3-5 business days from the date of order confirmation. However, this may vary based on your location and current order volume.

Delivery Timeline Breakdown:

Note: Orders placed on weekends will be processed on the next working day.

6. What If No One Is Home?

If no one is at home during delivery, the delivery partner will make a second attempt the next day. If you're not available for the second attempt, the package will be held at the nearest delivery center for 3 days. Please collect it from there or contact us to reschedule.

7. Damaged or Lost Shipments

If your package arrives damaged or is lost:

Email: conatact.oakorganics@gmail.com

8. Address Requirements

To ensure smooth delivery, please provide a complete address including:

9. Rescheduling Delivery

If you need to reschedule your delivery, contact us at least 24 hours before the expected delivery date. We'll do our best to accommodate your request without additional charges.

10. Contactless Delivery

We offer contactless delivery options for your safety. You can choose this option during checkout if preferred.

11. Special Instructions

If you have special delivery instructions (gate code, building buzzer, nearest landmark, preferred time, etc.), you can add them during checkout or contact us after placing your order.

12. Contact Us

For delivery-related queries, please contact:
Email: delivery@oakorganics.com
Phone: +92-3105506553
Hours: Monday-Friday, 9 AM - 6 PM Pst

13. International Delivery

Currently, we only deliver within Pakistan. International shipping is not available at this time. We're working to expand our services globally.